1. personal account

You can view and edit your personal details (name, email, phone number), check the information regarding your orders, store all your addresses (your house, your office, etc.) and payment details for other orders.

2. payment

You can pay with your credit or debit card.

The only extra costs you have to pay when buying from BALUK are the shipping costs, depending on the country of delivery.

3. exchanges and returns

When ordering one of our articles you have 14 days to exchange or return the ordered item(s).

You can exchange an article if you are not satisfied or if it shows any kind of defect. Every item can be exchanged as long as they are in the same condition as when they were purchased.

BALUK only accepts items for return in case of existence of any defect.


any other questions?